Keeping score : using the right metrics to drive world-class performance /

Keeping score : using the right metrics to drive world-class performance /

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Brown, Mark Graham
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	New York : Quality Resources : Distributed by AMACOM Books c1996.
Ábhair:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.
Classic Catalogue:	View this record in Classic Catalogue

Míreanna comhchosúla

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Internal evaluation : building organizations from within /
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Evaluation of customer satisfaction of Bdexplor Ltd
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Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
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HRD score card 2500 : based on HRD audit /
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Effective evaluation /
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The effect of new EFT textbook for classes (IX – X) on teachers and students of secondary schools in Bangladesh
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Customer satisfaction of The City Bank Limited
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Thick evaluation /

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The balanced scorecard : translating strategy into action /
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Public services delivery /
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Evaluating health projects : lessons from the literature /
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Phytochemical and biological evaluation of methanolic extract of Boehmeria macrophylla leaves
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Explaining user satisfaction with academic libraries: strategic implications
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The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
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Updated Common Evaluation Framework For IMF Capacity Development And Guidance Note.
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Principles of nutritional assessment /
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Ideology and process of participatory evaluation /
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Small-scale evaluation in health : a practical guide /
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Sharpening our tools : improving evaluation in adult and nonformal education /
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Handbook on impact evaluation : quantitative methods and practices /
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Growth of SMEs : financial institute in Bangladesh : a study on Bangladesh Bank /
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Assessing the quality of service : facilitator's guide /
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Differential social program evaluation /
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Program planning and evaluation for the public manager /
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Using student feedback for successful teaching /
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Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
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Health systems performance assessment : debates, methods and empiricism /
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Balanced scorecard step-by-step for government and nonprofit agencies /
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Handbook of training evaluation and measurement methods /
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Training evaluation handbook /
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Evaluating training effectiveness : translating theory into practice /
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The evaluation enterprise /
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Health care evaluation /
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Analyzing policy : choices, conflicts, and practices /
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Impact evaluation in practice /
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Network security assessment /
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Knowledge shared : participatory evaluation in development cooperation /
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The measurement of environmental and resource values : theory and methods /
de réir: Freeman, A. Myrick, 1936-
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