Keeping score : using the right metrics to drive world-class performance /

Keeping score : using the right metrics to drive world-class performance /

Détails bibliographiques
Auteur principal:	Brown, Mark Graham
Format:	Livre
Langue:	English
Publié:	New York : Quality Resources : Distributed by AMACOM Books c1996.
Sujets:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.
Classic Catalogue:	View this record in Classic Catalogue

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