Keeping score : using the right metrics to drive world-class performance /

Keeping score : using the right metrics to drive world-class performance /

Xehetasun bibliografikoak
Egile nagusia:	Brown, Mark Graham
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	New York : Quality Resources : Distributed by AMACOM Books c1996.
Gaiak:	Organizational effectiveness > Evaluation. Industrial efficiency > Evaluation. Customer services > Evaluation. Job satisfaction > Evaluation.
Classic Catalogue:	View this record in Classic Catalogue

Antzeko izenburuak

The Goldilocks challenge : right-fit evidence for the social sector /
nork: Gugerty, Mary Kay
Argitaratua: (2018)

Internal evaluation : building organizations from within /
nork: Love, Arnold J.
Argitaratua: (1991)

Evaluation of customer satisfaction of Bdexplor Ltd
nork: Tajin, Tashim
Argitaratua: (2018)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
nork: Andaleeb, Syed Saad, et al.
Argitaratua: (2016)

HRD score card 2500 : based on HRD audit /
nork: Venkateswara Rao, T.
Argitaratua: (2008)

Effective evaluation /
nork: Guba, Egon G.
Argitaratua: (1981)

The effect of new EFT textbook for classes (IX – X) on teachers and students of secondary schools in Bangladesh
nork: Islam, Md. Shafiqul
Argitaratua: (2014)

Customer satisfaction of The City Bank Limited
nork: Tanzim, Kishwar Kaniz
Argitaratua: (2019)

Thick evaluation /

The balanced scorecard : translating strategy into action /
nork: Kaplan, Robert S.
Argitaratua: (1996)

The balanced scorecard : translating strategy into action /
nork: Kaplan, Robert S.
Argitaratua: (1996)

Public services delivery /
Argitaratua: (2005)

Evaluating health projects : lessons from the literature /
Argitaratua: (1997)

Phytochemical and biological evaluation of methanolic extract of Boehmeria macrophylla leaves
nork: Tahmid, Tasin
Argitaratua: (2019)

Explaining user satisfaction with academic libraries: strategic implications
nork: Andaleeb, Syed Saad, et al.
Argitaratua: (2016)

The Current state of ride-sharing apps in Bangladesh: are they successful in achieving customer satisfaction?
nork: Al Muhit, Abdullah
Argitaratua: (2024)

Updated Common Evaluation Framework For IMF Capacity Development And Guidance Note.
Argitaratua: (2020)

Principles of nutritional assessment /
nork: Gibson, Rosalind S.
Argitaratua: (1990)

Ideology and process of participatory evaluation /
nork: DAbreo, Desmond
Argitaratua: (1983)

Small-scale evaluation in health : a practical guide /
nork: Brophy, Sinead
Argitaratua: (2008)

Sharpening our tools : improving evaluation in adult and nonformal education /
nork: Easton, Peter A.
Argitaratua: (1996)

Handbook on impact evaluation : quantitative methods and practices /
nork: Khandker, Shahidur R.
Argitaratua: (2010)

Growth of SMEs : financial institute in Bangladesh : a study on Bangladesh Bank /
nork: Fatema Khatun
Argitaratua: (2012)

Assessing the quality of service : facilitator's guide /
nork: Hilton, Martine
Argitaratua: (1993)

Differential social program evaluation /
nork: Tripodi, Tony
Argitaratua: (1978)

Program planning and evaluation for the public manager /
nork: Sylvia, Ronald D., 1943-
Argitaratua: (2012)

Using student feedback for successful teaching /
nork: Zierer, Klaus
Argitaratua: (2019)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
nork: Saad, Kazi Newaz Alam
Argitaratua: (2019)

Health systems performance assessment : debates, methods and empiricism /
Argitaratua: (2003)

Balanced scorecard step-by-step for government and nonprofit agencies /
nork: Niven, Paul R.
Argitaratua: (2008)

Handbook of training evaluation and measurement methods /
nork: Phillips, Jack J., 1945-
Argitaratua: (1991)

Training evaluation handbook /
nork: Newby, Tony
Argitaratua: (1992)

Evaluating training effectiveness : translating theory into practice /
nork: Bramley, Peter, 1934-
Argitaratua: (1991)

The evaluation enterprise /
nork: Meyers, William R.
Argitaratua: (1981)

Health care evaluation /
Argitaratua: (2005)

Analyzing policy : choices, conflicts, and practices /
nork: Munger, Michael C.
Argitaratua: (2000)

Impact evaluation in practice /
Argitaratua: (2011)

Network security assessment /
nork: McNab, Chris (Chris R.), 1980-
Argitaratua: (2004)

Knowledge shared : participatory evaluation in development cooperation /
Argitaratua: (1998)

The measurement of environmental and resource values : theory and methods /
nork: Freeman, A. Myrick, 1936-
Argitaratua: (2003)