Keeping score : using the right metrics to drive world-class performance /

Bibliographic Details
Main Author: Brown, Mark Graham
Format: Book
Language:English
Published: New York : Quality Resources : Distributed by AMACOM Books c1996.
Subjects:
Classic Catalogue: View this record in Classic Catalogue
Description
Physical Description:ix, 198 p. : ill. ; 23 cm.
Bibliography:Includes bibliographical references (p. 193-194) and index.
ISBN:0527763128 (Quality Resources)
0814403271 (AMACOM)