Keeping score : using the right metrics to drive world-class performance /
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| 格式: | 圖書 |
| 語言: | English |
| 出版: |
New York :
Quality Resources : Distributed by AMACOM Books
c1996.
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| 主題: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| 實物描述: | ix, 198 p. : ill. ; 23 cm. |
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| 參考書目: | Includes bibliographical references (p. 193-194) and index. |
| ISBN: | 0527763128 (Quality Resources) 0814403271 (AMACOM) |