Brown, M. G. (1996). Keeping score: Using the right metrics to drive world-class performance. Quality Resources : Distributed by AMACOM Books.
Цитирование в стиле Чикаго (17-е изд.)Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. New York: Quality Resources : Distributed by AMACOM Books, 1996.
Цитирование MLA (8-е изд.)Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. Quality Resources : Distributed by AMACOM Books, 1996.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.