Style de citation APA (7e éd.)

Brown, M. G. (1996). Keeping score: Using the right metrics to drive world-class performance. Quality Resources : Distributed by AMACOM Books.

Style de citation Chicago (17e éd.)

Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. New York: Quality Resources : Distributed by AMACOM Books, 1996.

Style de citation MLA (8e éd.)

Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. Quality Resources : Distributed by AMACOM Books, 1996.