E-business & e-commerce management : strategy, implementation and practice /

Detalles Bibliográficos
Autor Principal: Chaffey, Dave, 1963-
Formato: Libro
Idioma:English
Publicado: New Delhi ; Harlow, England ; New York : Pearson/Financial Times Prentice Hall ; Dorling Kindersley (India) Pvt. Ltd., 2013.
Edición:5th ed.
Subjects:
Classic Catalogue: View this record in Classic Catalogue
Table of Contents:
  • Introduction to e-business and e-commerce
  • Marketplace analysis for e-commerce
  • E-business infrastructure
  • E-environment
  • E-business strategy
  • Supply chain management
  • E-procurement
  • E-marketing
  • Customer relationship management
  • Change management
  • Analysis and design
  • E-business service implementation and optimization.