Chaffey, D. (2013). E-business & e-commerce management: Strategy, implementation and practice (5th ed.). Pearson/Financial Times Prentice Hall ; Dorling Kindersley (India) Pvt. Ltd..
Citação norma ChicagoChaffey, Dave. E-business & E-commerce Management: Strategy, Implementation and Practice. 5th ed. New Delhi ; Harlow, England ; New York: Pearson/Financial Times Prentice Hall ; Dorling Kindersley (India) Pvt. Ltd., 2013.
Citação norma MLAChaffey, Dave. E-business & E-commerce Management: Strategy, Implementation and Practice. 5th ed. Pearson/Financial Times Prentice Hall ; Dorling Kindersley (India) Pvt. Ltd., 2013.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.