Futrell, C. (1996). Fundamentals of selling: Customers for life (5th ed.). Irwin.
Cita Chicago (17th ed.)Futrell, Charles. Fundamentals of Selling: Customers for Life. 5th ed. Chicago: Irwin, 1996.
Cita MLA (8th ed.)Futrell, Charles. Fundamentals of Selling: Customers for Life. 5th ed. Irwin, 1996.
Atenció: Aquestes cites poden no estar 100% correctes.