Quality : from customer needs to customer satisfaction /
| 主要作者: | |
|---|---|
| 其他作者: | |
| 格式: | 图书 |
| 语言: | English |
| 出版: |
London ; New York :
McGraw-Hill Book Co,
c1994.
|
| 主题: | |
| Classic Catalogue: | View this record in Classic Catalogue |
Ayesha Abed Library: General Shelf
| 索引号: |
658.812 BER |
|---|---|
| 复印件 1 | 可用 预订 |