Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Bibliografiska uppgifter
Huvudupphovsman:	Bergman, Bo, 1943-
Övriga upphovsmän:	Klefsjö, Bengt, 1943-
Materialtyp:	Bok
Språk:	English
Publicerad:	London ; New York : McGraw-Hill Book Co, c1994.
Ämnen:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Liknande verk

Customer satisfaction on service quality of EXIM Bank
av: Silma, Nowshin Subah
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Quality of content and services increase customer satisfaction and repeat purchase
av: Akhter, Ferdousi
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Managing quality : a practical guide to customer satisfaction /
av: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
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Measuring customer satisfaction on the services of HSBC during Covid-19
av: Binte Iqbal, Sayma
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Customer satisfaction of Triangle Services Limited
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Analyzing the factors that influence customer service quality in IFIC Bank PLC
av: Humaira, Nowrin
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Customer satisfaction on customer services of UCB Bank
av: Afroz, Ridita
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Stop selling, start partnering : the new thinking about finding and keeping customers /
av: Wilson, Larry, 1930-
Publicerad: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
av: Jahan, Samiah
Publicerad: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
av: Islam, Md. Aminul
Publicerad: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
av: Nuzhat, Ramisa
Publicerad: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
av: Tanny, Anisha
Publicerad: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
av: Yousuf, M. Ashrafuzzaman
Publicerad: (2021)

General banking and digitalization through the lenses of customer
av: Tasnuva, Rudainah
Publicerad: (2024)

Customer satisfaction of e-commerce in Bangladesh
av: Nobin, Kamran Hossain
Publicerad: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Publicerad: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
av: Dhar, Showmik
Publicerad: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
av: Imran, Mozammel
Publicerad: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
av: Nova, Sanjana Azad
Publicerad: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
av: Prothama, Nilam Fayaza
Publicerad: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
av: Sakib, Saadman
Publicerad: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
av: Hassan, Mahamudul
Publicerad: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
av: Fardous, Farhin
Publicerad: (2021)

Customer satisfaction on services of Sonali bank Limited
av: Akib, Ahanak
Publicerad: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
av: Shawon, MD. Ariful Haque
Publicerad: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
av: Raisa, Fabeha
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Customer satisfaction of UCBL
av: Maksud, Aquib
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Factors influencing customer satisfaction in Grameenphone
av: Deepta, Aqib Wassy
Publicerad: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
av: Andaleeb, Syed Saad, et al.
Publicerad: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
av: Ahmed, Iftekhar
Publicerad: (2019)

Service quality status: Nitol Motors Ltd.
av: Khan, Md. Riasat Azim
Publicerad: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
av: Zaman, Md. Sanjid
Publicerad: (2021)

Customer service and satisfaction of Janata Bank
av: Nayeem, Jannatul
Publicerad: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
av: Mimo, Mashuq Bin Mizan
Publicerad: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
av: Mahnaz, Samanta
Publicerad: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
av: DeBonis, J. Nicholas
Publicerad: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
av: Taher, Ruzlan Reshaila
Publicerad: (2024)

Customers satisfaction of Daraz Bangladesh
av: Jahan, Nusrat
Publicerad: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
av: Hussen, Md Ismaile
Publicerad: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
av: Evan, Ar-Rafi Ahmed
Publicerad: (2019)