Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Opis bibliograficzny
1. autor:	Bergman, Bo, 1943-
Kolejni autorzy:	Klefsjö, Bengt, 1943-
Format:	Książka
Język:	English
Wydane:	London ; New York : McGraw-Hill Book Co, c1994.
Hasła przedmiotowe:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Podobne zapisy

Customer satisfaction on service quality of EXIM Bank
od: Silma, Nowshin Subah
Wydane: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
od: Akhter, Ferdousi
Wydane: (2024)

Managing quality : a practical guide to customer satisfaction /
od: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Wydane: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
od: Binte Iqbal, Sayma
Wydane: (2023)

Customer satisfaction of Triangle Services Limited
od: Islam, Mohammad Saiful
Wydane: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
od: Humaira, Nowrin
Wydane: (2024)

Customer satisfaction on customer services of UCB Bank
od: Afroz, Ridita
Wydane: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
od: Wilson, Larry, 1930-
Wydane: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
od: Jahan, Samiah
Wydane: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
od: Islam, Md. Aminul
Wydane: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
od: Nuzhat, Ramisa
Wydane: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
od: Tanny, Anisha
Wydane: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
od: Yousuf, M. Ashrafuzzaman
Wydane: (2021)

General banking and digitalization through the lenses of customer
od: Tasnuva, Rudainah
Wydane: (2024)

Customer satisfaction of e-commerce in Bangladesh
od: Nobin, Kamran Hossain
Wydane: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Wydane: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
od: Dhar, Showmik
Wydane: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
od: Imran, Mozammel
Wydane: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
od: Nova, Sanjana Azad
Wydane: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
od: Prothama, Nilam Fayaza
Wydane: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
od: Sakib, Saadman
Wydane: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
od: Hassan, Mahamudul
Wydane: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
od: Fardous, Farhin
Wydane: (2021)

Customer satisfaction on services of Sonali bank Limited
od: Akib, Ahanak
Wydane: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
od: Shawon, MD. Ariful Haque
Wydane: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
od: Raisa, Fabeha
Wydane: (2024)

Customer satisfaction of UCBL
od: Maksud, Aquib
Wydane: (2021)

Factors influencing customer satisfaction in Grameenphone
od: Deepta, Aqib Wassy
Wydane: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
od: Andaleeb, Syed Saad, i wsp.
Wydane: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
od: Ahmed, Iftekhar
Wydane: (2019)

Service quality status: Nitol Motors Ltd.
od: Khan, Md. Riasat Azim
Wydane: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
od: Zaman, Md. Sanjid
Wydane: (2021)

Customer service and satisfaction of Janata Bank
od: Nayeem, Jannatul
Wydane: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
od: Mimo, Mashuq Bin Mizan
Wydane: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
od: Mahnaz, Samanta
Wydane: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
od: DeBonis, J. Nicholas
Wydane: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
od: Taher, Ruzlan Reshaila
Wydane: (2024)

Customers satisfaction of Daraz Bangladesh
od: Jahan, Nusrat
Wydane: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
od: Hussen, Md Ismaile
Wydane: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
od: Evan, Ar-Rafi Ahmed
Wydane: (2019)