Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Bibliografische gegevens
Hoofdauteur:	Bergman, Bo, 1943-
Andere auteurs:	Klefsjö, Bengt, 1943-
Formaat:	Boek
Taal:	English
Gepubliceerd in:	London ; New York : McGraw-Hill Book Co, c1994.
Onderwerpen:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Gelijkaardige items

Customer satisfaction on service quality of EXIM Bank
door: Silma, Nowshin Subah
Gepubliceerd in: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
door: Akhter, Ferdousi
Gepubliceerd in: (2024)

Managing quality : a practical guide to customer satisfaction /
door: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Gepubliceerd in: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
door: Binte Iqbal, Sayma
Gepubliceerd in: (2023)

Customer satisfaction of Triangle Services Limited
door: Islam, Mohammad Saiful
Gepubliceerd in: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
door: Humaira, Nowrin
Gepubliceerd in: (2024)

Customer satisfaction on customer services of UCB Bank
door: Afroz, Ridita
Gepubliceerd in: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
door: Wilson, Larry, 1930-
Gepubliceerd in: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
door: Jahan, Samiah
Gepubliceerd in: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
door: Islam, Md. Aminul
Gepubliceerd in: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
door: Nuzhat, Ramisa
Gepubliceerd in: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
door: Tanny, Anisha
Gepubliceerd in: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
door: Yousuf, M. Ashrafuzzaman
Gepubliceerd in: (2021)

General banking and digitalization through the lenses of customer
door: Tasnuva, Rudainah
Gepubliceerd in: (2024)

Customer satisfaction of e-commerce in Bangladesh
door: Nobin, Kamran Hossain
Gepubliceerd in: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Gepubliceerd in: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
door: Dhar, Showmik
Gepubliceerd in: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
door: Imran, Mozammel
Gepubliceerd in: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
door: Nova, Sanjana Azad
Gepubliceerd in: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
door: Prothama, Nilam Fayaza
Gepubliceerd in: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
door: Sakib, Saadman
Gepubliceerd in: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
door: Hassan, Mahamudul
Gepubliceerd in: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
door: Fardous, Farhin
Gepubliceerd in: (2021)

Customer satisfaction on services of Sonali bank Limited
door: Akib, Ahanak
Gepubliceerd in: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
door: Shawon, MD. Ariful Haque
Gepubliceerd in: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
door: Raisa, Fabeha
Gepubliceerd in: (2024)

Customer satisfaction of UCBL
door: Maksud, Aquib
Gepubliceerd in: (2021)

Factors influencing customer satisfaction in Grameenphone
door: Deepta, Aqib Wassy
Gepubliceerd in: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
door: Andaleeb, Syed Saad, et al.
Gepubliceerd in: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
door: Ahmed, Iftekhar
Gepubliceerd in: (2019)

Service quality status: Nitol Motors Ltd.
door: Khan, Md. Riasat Azim
Gepubliceerd in: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
door: Zaman, Md. Sanjid
Gepubliceerd in: (2021)

Customer service and satisfaction of Janata Bank
door: Nayeem, Jannatul
Gepubliceerd in: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
door: Mimo, Mashuq Bin Mizan
Gepubliceerd in: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
door: Mahnaz, Samanta
Gepubliceerd in: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
door: DeBonis, J. Nicholas
Gepubliceerd in: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
door: Taher, Ruzlan Reshaila
Gepubliceerd in: (2024)

Customers satisfaction of Daraz Bangladesh
door: Jahan, Nusrat
Gepubliceerd in: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
door: Hussen, Md Ismaile
Gepubliceerd in: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
door: Evan, Ar-Rafi Ahmed
Gepubliceerd in: (2019)