Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

ग्रंथसूची विवरण
मुख्य लेखक:	Bergman, Bo, 1943-
अन्य लेखक:	Klefsjö, Bengt, 1943-
स्वरूप:	पुस्तक
भाषा:	English
प्रकाशित:	London ; New York : McGraw-Hill Book Co, c1994.
विषय:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

समान संसाधन

Customer satisfaction on service quality of EXIM Bank
द्वारा: Silma, Nowshin Subah
प्रकाशित: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
द्वारा: Akhter, Ferdousi
प्रकाशित: (2024)

Managing quality : a practical guide to customer satisfaction /
द्वारा: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
प्रकाशित: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
द्वारा: Binte Iqbal, Sayma
प्रकाशित: (2023)

Customer satisfaction of Triangle Services Limited
द्वारा: Islam, Mohammad Saiful
प्रकाशित: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
द्वारा: Humaira, Nowrin
प्रकाशित: (2024)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
द्वारा: Wilson, Larry, 1930-
प्रकाशित: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
द्वारा: Jahan, Samiah
प्रकाशित: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
द्वारा: Islam, Md. Aminul
प्रकाशित: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
द्वारा: Nuzhat, Ramisa
प्रकाशित: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
द्वारा: Tanny, Anisha
प्रकाशित: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
द्वारा: Yousuf, M. Ashrafuzzaman
प्रकाशित: (2021)

General banking and digitalization through the lenses of customer
द्वारा: Tasnuva, Rudainah
प्रकाशित: (2024)

Customer satisfaction of e-commerce in Bangladesh
द्वारा: Nobin, Kamran Hossain
प्रकाशित: (2017)

Customer satisfaction and user interface of Hungrynaki.com
प्रकाशित: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
द्वारा: Dhar, Showmik
प्रकाशित: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
द्वारा: Imran, Mozammel
प्रकाशित: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
द्वारा: Prothama, Nilam Fayaza
प्रकाशित: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
द्वारा: Sakib, Saadman
प्रकाशित: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
द्वारा: Hassan, Mahamudul
प्रकाशित: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
द्वारा: Shawon, MD. Ariful Haque
प्रकाशित: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
द्वारा: Raisa, Fabeha
प्रकाशित: (2024)

Customer satisfaction of UCBL
द्वारा: Maksud, Aquib
प्रकाशित: (2021)

Factors influencing customer satisfaction in Grameenphone
द्वारा: Deepta, Aqib Wassy
प्रकाशित: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
द्वारा: Andaleeb, Syed Saad, और अन्य
प्रकाशित: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
द्वारा: Ahmed, Iftekhar
प्रकाशित: (2019)

Service quality status: Nitol Motors Ltd.
द्वारा: Khan, Md. Riasat Azim
प्रकाशित: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
द्वारा: Zaman, Md. Sanjid
प्रकाशित: (2021)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
द्वारा: Mimo, Mashuq Bin Mizan
प्रकाशित: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
द्वारा: DeBonis, J. Nicholas
प्रकाशित: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
द्वारा: Taher, Ruzlan Reshaila
प्रकाशित: (2024)

Customers satisfaction of Daraz Bangladesh
द्वारा: Jahan, Nusrat
प्रकाशित: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
द्वारा: Hussen, Md Ismaile
प्रकाशित: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
द्वारा: Evan, Ar-Rafi Ahmed
प्रकाशित: (2019)