Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Bibliografiske detaljer
Hovedforfatter:	Bergman, Bo, 1943-
Andre forfattere:	Klefsjö, Bengt, 1943-
Format:	Bog
Sprog:	English
Udgivet:	London ; New York : McGraw-Hill Book Co, c1994.
Fag:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Lignende værker

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

Managing quality : a practical guide to customer satisfaction /
af: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Udgivet: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
af: Binte Iqbal, Sayma
Udgivet: (2023)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
af: Wilson, Larry, 1930-
Udgivet: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
af: Jahan, Samiah
Udgivet: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
af: Islam, Md. Aminul
Udgivet: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
af: Tanny, Anisha
Udgivet: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

General banking and digitalization through the lenses of customer
af: Tasnuva, Rudainah
Udgivet: (2024)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
af: Dhar, Showmik
Udgivet: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
af: Imran, Mozammel
Udgivet: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
af: Prothama, Nilam Fayaza
Udgivet: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
af: Hassan, Mahamudul
Udgivet: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
af: Shawon, MD. Ariful Haque
Udgivet: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
af: Raisa, Fabeha
Udgivet: (2024)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Factors influencing customer satisfaction in Grameenphone
af: Deepta, Aqib Wassy
Udgivet: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
af: Ahmed, Iftekhar
Udgivet: (2019)

Service quality status: Nitol Motors Ltd.
af: Khan, Md. Riasat Azim
Udgivet: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
af: Mimo, Mashuq Bin Mizan
Udgivet: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
af: Mahnaz, Samanta
Udgivet: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
af: DeBonis, J. Nicholas
Udgivet: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
af: Taher, Ruzlan Reshaila
Udgivet: (2024)

Customers satisfaction of Daraz Bangladesh
af: Jahan, Nusrat
Udgivet: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
af: Hussen, Md Ismaile
Udgivet: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
af: Evan, Ar-Rafi Ahmed
Udgivet: (2019)