Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Manylion Llyfryddiaeth
Prif Awdur:	Bergman, Bo, 1943-
Awduron Eraill:	Klefsjö, Bengt, 1943-
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	London ; New York : McGraw-Hill Book Co, c1994.
Pynciau:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Eitemau Tebyg

Customer satisfaction on service quality of EXIM Bank
gan: Silma, Nowshin Subah
Cyhoeddwyd: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
gan: Akhter, Ferdousi
Cyhoeddwyd: (2024)

Managing quality : a practical guide to customer satisfaction /
gan: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Cyhoeddwyd: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
gan: Binte Iqbal, Sayma
Cyhoeddwyd: (2023)

Customer satisfaction of Triangle Services Limited
gan: Islam, Mohammad Saiful
Cyhoeddwyd: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
gan: Humaira, Nowrin
Cyhoeddwyd: (2024)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
gan: Wilson, Larry, 1930-
Cyhoeddwyd: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
gan: Jahan, Samiah
Cyhoeddwyd: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
gan: Islam, Md. Aminul
Cyhoeddwyd: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
gan: Nuzhat, Ramisa
Cyhoeddwyd: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
gan: Tanny, Anisha
Cyhoeddwyd: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
gan: Yousuf, M. Ashrafuzzaman
Cyhoeddwyd: (2021)

General banking and digitalization through the lenses of customer
gan: Tasnuva, Rudainah
Cyhoeddwyd: (2024)

Customer satisfaction of e-commerce in Bangladesh
gan: Nobin, Kamran Hossain
Cyhoeddwyd: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Cyhoeddwyd: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
gan: Dhar, Showmik
Cyhoeddwyd: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
gan: Imran, Mozammel
Cyhoeddwyd: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
gan: Prothama, Nilam Fayaza
Cyhoeddwyd: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
gan: Sakib, Saadman
Cyhoeddwyd: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
gan: Hassan, Mahamudul
Cyhoeddwyd: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
gan: Shawon, MD. Ariful Haque
Cyhoeddwyd: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
gan: Raisa, Fabeha
Cyhoeddwyd: (2024)

Customer satisfaction of UCBL
gan: Maksud, Aquib
Cyhoeddwyd: (2021)

Factors influencing customer satisfaction in Grameenphone
gan: Deepta, Aqib Wassy
Cyhoeddwyd: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
gan: Andaleeb, Syed Saad, et al.
Cyhoeddwyd: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
gan: Ahmed, Iftekhar
Cyhoeddwyd: (2019)

Service quality status: Nitol Motors Ltd.
gan: Khan, Md. Riasat Azim
Cyhoeddwyd: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
gan: Zaman, Md. Sanjid
Cyhoeddwyd: (2021)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
gan: Mimo, Mashuq Bin Mizan
Cyhoeddwyd: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
gan: DeBonis, J. Nicholas
Cyhoeddwyd: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
gan: Taher, Ruzlan Reshaila
Cyhoeddwyd: (2024)

Customers satisfaction of Daraz Bangladesh
gan: Jahan, Nusrat
Cyhoeddwyd: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
gan: Hussen, Md Ismaile
Cyhoeddwyd: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
gan: Evan, Ar-Rafi Ahmed
Cyhoeddwyd: (2019)