Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Podrobná bibliografie
Hlavní autor:	Bergman, Bo, 1943-
Další autoři:	Klefsjö, Bengt, 1943-
Médium:	Kniha
Jazyk:	English
Vydáno:	London ; New York : McGraw-Hill Book Co, c1994.
Témata:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Podobné jednotky

Customer satisfaction on service quality of EXIM Bank
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Vydáno: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
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Vydáno: (2024)

Managing quality : a practical guide to customer satisfaction /
Autor: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Vydáno: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
Autor: Binte Iqbal, Sayma
Vydáno: (2023)

Customer satisfaction of Triangle Services Limited
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Vydáno: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
Autor: Humaira, Nowrin
Vydáno: (2024)

Customer satisfaction on customer services of UCB Bank
Autor: Afroz, Ridita
Vydáno: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
Autor: Wilson, Larry, 1930-
Vydáno: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
Autor: Jahan, Samiah
Vydáno: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
Autor: Islam, Md. Aminul
Vydáno: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
Autor: Nuzhat, Ramisa
Vydáno: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
Autor: Tanny, Anisha
Vydáno: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
Autor: Yousuf, M. Ashrafuzzaman
Vydáno: (2021)

General banking and digitalization through the lenses of customer
Autor: Tasnuva, Rudainah
Vydáno: (2024)

Customer satisfaction of e-commerce in Bangladesh
Autor: Nobin, Kamran Hossain
Vydáno: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Vydáno: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
Autor: Dhar, Showmik
Vydáno: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
Autor: Imran, Mozammel
Vydáno: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
Autor: Nova, Sanjana Azad
Vydáno: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
Autor: Prothama, Nilam Fayaza
Vydáno: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
Autor: Sakib, Saadman
Vydáno: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
Autor: Hassan, Mahamudul
Vydáno: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
Autor: Fardous, Farhin
Vydáno: (2021)

Customer satisfaction on services of Sonali bank Limited
Autor: Akib, Ahanak
Vydáno: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
Autor: Shawon, MD. Ariful Haque
Vydáno: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
Autor: Raisa, Fabeha
Vydáno: (2024)

Customer satisfaction of UCBL
Autor: Maksud, Aquib
Vydáno: (2021)

Factors influencing customer satisfaction in Grameenphone
Autor: Deepta, Aqib Wassy
Vydáno: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
Autor: Andaleeb, Syed Saad, a další
Vydáno: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
Autor: Ahmed, Iftekhar
Vydáno: (2019)

Service quality status: Nitol Motors Ltd.
Autor: Khan, Md. Riasat Azim
Vydáno: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
Autor: Zaman, Md. Sanjid
Vydáno: (2021)

Customer service and satisfaction of Janata Bank
Autor: Nayeem, Jannatul
Vydáno: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
Autor: Mimo, Mashuq Bin Mizan
Vydáno: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
Autor: Mahnaz, Samanta
Vydáno: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
Autor: DeBonis, J. Nicholas
Vydáno: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
Autor: Taher, Ruzlan Reshaila
Vydáno: (2024)

Customers satisfaction of Daraz Bangladesh
Autor: Jahan, Nusrat
Vydáno: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
Autor: Hussen, Md Ismaile
Vydáno: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
Autor: Evan, Ar-Rafi Ahmed
Vydáno: (2019)