Quality : from customer needs to customer satisfaction /
| मुख्य लेखक: | |
|---|---|
| अन्य लेखक: | |
| स्वरूप: | पुस्तक |
| भाषा: | English |
| प्रकाशित: |
London ; New York :
McGraw-Hill Book Co,
c1994.
|
| विषय: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| भौतिक वर्णन: | 478 p. : ill. ; 23cm. |
|---|---|
| ग्रन्थसूची: | Includes bibliographical references (p. 453-472) and index. |
| आईएसबीएन: | 0077090160 : |