Burke, G., & Peppard, J. (1995). Examining business process re-engineering: Current perspectives and research directions. Kogan Page.
Cita Chicago (17th ed.)Burke, Gerard, i Joe Peppard. Examining Business Process Re-engineering: Current Perspectives and Research Directions. London: Kogan Page, 1995.
Cita MLA (8th ed.)Burke, Gerard, i Joe Peppard. Examining Business Process Re-engineering: Current Perspectives and Research Directions. Kogan Page, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.