Czinkota, M. R., & Kotabe, M. (2001). Marketing management (2nd ed.). South-Western College Pub..
Cita Chicago (17th ed.)Czinkota, Michael R., i Masaaki Kotabe. Marketing Management. 2nd ed. Cincinnati: South-Western College Pub., 2001.
Cita MLA (8th ed.)Czinkota, Michael R., i Masaaki Kotabe. Marketing Management. 2nd ed. South-Western College Pub., 2001.
Atenció: Aquestes cites poden no estar 100% correctes.