Smith, D. K. (1996). Taking charge of change: 10 principles for managing people and performance. Addison-Wesley Pub. Co..
Lua i Stíl Chicago (17ú heag.)Smith, Douglas K. Taking Charge of Change: 10 Principles for Managing People and Performance. Reading, Mass.: Addison-Wesley Pub. Co., 1996.
Lua MLA (8ú heag.)Smith, Douglas K. Taking Charge of Change: 10 Principles for Managing People and Performance. Addison-Wesley Pub. Co., 1996.
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