The one minute apology : a powerful way to make things better /
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| 格式: | 图书 |
| 语言: | English |
| 出版: |
New York, India :
William Morrow, Harper Collins publisher,
c2003.
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| 版: | 1st ed. |
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| Classic Catalogue: | View this record in Classic Catalogue |
Ayesha Abed Library: General Shelf
| 索引号: |
158.2 BLA |
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| 复印件 1 | Item Lost 撤回 |