The one minute apology : a powerful way to make things better /

書目詳細資料
主要作者: Blanchard, Kenneth H.
其他作者: McBride, Margret
格式: 圖書
語言:English
出版: New York, India : William Morrow, Harper Collins publisher, c2003.
版:1st ed.
主題:
Classic Catalogue: View this record in Classic Catalogue

Ayesha Abed Library: General Shelf

持有資料詳情 Ayesha Abed Library: General Shelf
索引號: 158.2 BLA
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