The one minute apology : a powerful way to make things better /

Bibliografski detalji
Glavni autor: Blanchard, Kenneth H.
Daljnji autori: McBride, Margret
Format: Knjiga
Jezik:English
Izdano: New York, India : William Morrow, Harper Collins publisher, c2003.
Izdanje:1st ed.
Teme:
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Ayesha Abed Library: General Shelf

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