The one minute apology : a powerful way to make things better /
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| Otros Autores: | |
| Formato: | Libro |
| Lenguaje: | English |
| Publicado: |
New York, India :
William Morrow, Harper Collins publisher,
c2003.
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| Edición: | 1st ed. |
| Materias: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Descripción Física: | xi, 114 ; 22 cm. |
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| ISBN: | 0688169813 (alk. paper) |