The one minute apology : a powerful way to make things better /
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| Altres autors: | |
| Format: | Llibre |
| Idioma: | English |
| Publicat: |
New York, India :
William Morrow, Harper Collins publisher,
c2003.
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| Edició: | 1st ed. |
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| Classic Catalogue: | View this record in Classic Catalogue |
| Descripció física: | xi, 114 ; 22 cm. |
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| ISBN: | 0688169813 (alk. paper) |