Blanchard, K. H., & McBride, M. (2003). The one minute apology: A powerful way to make things better. William Morrow, Harper Collins publisher.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रBlanchard, Kenneth H., और Margret McBride. The One Minute Apology: A Powerful Way to Make Things Better. New York, India: William Morrow, Harper Collins publisher, 2003.
एमएलए (8वां संस्करण) प्रशस्ति पत्रBlanchard, Kenneth H., और Margret McBride. The One Minute Apology: A Powerful Way to Make Things Better. William Morrow, Harper Collins publisher, 2003.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.