Finch, B. J. (2003). OperationsNow.com: Processes, value, and profitability. McGraw-Hill.
芝加哥风格引文Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. New York: McGraw-Hill, 2003.
MLA引文Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. McGraw-Hill, 2003.
警告：这些引文格式不一定是100％准确.