Finch, B. J. (2003). OperationsNow.com: Processes, value, and profitability. McGraw-Hill.
Cita Chicago Style (17a ed.)Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. New York: McGraw-Hill, 2003.
Cita MLA (8a ed.)Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. McGraw-Hill, 2003.
Precaución: Estas citas no son 100% exactas.