Cita APA (7th ed.)

Finch, B. J. (2003). OperationsNow.com: Processes, value, and profitability. McGraw-Hill.

Cita Chicago (17th ed.)

Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. New York: McGraw-Hill, 2003.

Cita MLA (8th ed.)

Finch, Byron J. OperationsNow.com: Processes, Value, and Profitability. McGraw-Hill, 2003.