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| LEADER |
01151nam a2200253 a 4500 |
| 001 |
2071611 |
| 008 |
090618s1994 vtu 001 0 eng d |
| 010 |
|
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|a \\\94061099
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| 020 |
|
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|a 0939246740 (acid-free paper)
|
| 040 |
|
|
|a DLC
|c DLC
|d DLC
|
| 082 |
0 |
0 |
|a 658.8/12
|2 20
|
| 100 |
1 |
|
|a Wilson, Larry,
|d 1930-
|
| 245 |
1 |
0 |
|a Stop selling, start partnering :
|b the new thinking about finding and keeping customers /
|c Larry Wilson with Hersch Wilson.
|
| 260 |
|
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|a Essex Junction, VT :
|b Omneo,
|c c1994.
|
| 300 |
|
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|a xvi, 294 p. ;
|c 23 cm.
|
| 504 |
|
|
|a Includes bibliographical references (p. 279) and index.
|
| 541 |
1 |
|
|e 00007977
|
| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
0 |
|a Consumer satisfaction.
|
| 700 |
1 |
|
|a Wilson, Hersch.
|
| 852 |
4 |
|
|a Ayesha Abed Library
|j General shelf
|
| 999 |
|
|
|c 1573
|d 1573
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_812000000000000_WIL
|7 0
|9 1449
|a BRACUL
|b BRACUL
|c GEN
|d 2009-06-28
|g 0.00
|l 1
|m 13
|o 658.812 WIL
|p 3010007977
|r 2019-04-21
|s 2019-01-30
|t 1
|w 2009-06-28
|y BK
|x No price found in the accession register.
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658_812000000000000_WIL
|7 0
|9 43253
|a SCL
|b SCL
|c GEN
|d 2000-12-09
|l 0
|o 658.812 WIL
|p 3020002977
|r 2014-07-17
|t 2
|w 2014-07-17
|y BK
|