Wilson, L., & Wilson, H. (1994). Stop selling, start partnering: The new thinking about finding and keeping customers. Omneo.
Citação norma ChicagoWilson, Larry, and Hersch Wilson. Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers. Essex Junction, VT: Omneo, 1994.
Citação norma MLAWilson, Larry, and Hersch Wilson. Stop Selling, Start Partnering: The New Thinking About Finding and Keeping Customers. Omneo, 1994.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.