Online customer care : applying today's technology to achieve world-class customer interaction /

Detalles Bibliográficos
Autor Principal: Cusack, Michael, 1955-
Formato: Libro
Idioma:English
Publicado: Milwaukee, Wis. : India : ASQ Quality Press ; Infotec Standards, c1998.
Subjects:
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Número de Clasificación: 658.812 CUS
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