Online customer care : applying today's technology to achieve world-class customer interaction /

Online customer care : applying today's technology to achieve world-class customer interaction /

Detalles Bibliográficos
Autor Principal: Cusack, Michael, 1955-
Formato: Libro
Idioma:English
Publicado: Milwaukee, Wis. : India : ASQ Quality Press ; Infotec Standards, c1998.
Subjects:
Customer services > Management.
Teleshopping.
Customer relations.
Internet marketing.
Internet advertising.
Business enterprises > Computer networks.
Consumer satisfaction.
Classic Catalogue: View this record in Classic Catalogue

Títulos similares

Títulos similares