Online customer care : applying today's technology to achieve world-class customer interaction /

Detalhes bibliográficos
Autor principal:	Cusack, Michael, 1955-
Formato:	Livro
Idioma:	English
Publicado em:	Milwaukee, Wis. : India : ASQ Quality Press ; Infotec Standards, c1998.
Assuntos:	Customer services > Management. Teleshopping. Customer relations. Internet marketing. Internet advertising. Business enterprises > Computer networks. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Detalhes do Exemplar Ayesha Abed Library: General Shelf
Área/Cota:	658.812 CUS
Cód. Barras: 1	Disponível Localização

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