Online customer care : applying today's technology to achieve world-class customer interaction /
| Yazar: | |
|---|---|
| Materyal Türü: | Kitap |
| Dil: | English |
| Baskı/Yayın Bilgisi: |
Milwaukee, Wis. : India :
ASQ Quality Press ; Infotec Standards,
c1998.
|
| Konular: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Fiziksel Özellikler: | xiv, 265 p. : ill. ; 26 cm. |
|---|---|
| Bibliyografya: | Includes bibliographical references (p. 257-258) and index. |
| ISBN: | 0873893832 (alk. paper) 8174890076 |