Online customer care : applying today's technology to achieve world-class customer interaction /

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Cusack, Michael, 1955-
التنسيق:	كتاب
اللغة:	English
منشور في:	Milwaukee, Wis. : India : ASQ Quality Press ; Infotec Standards, c1998.
الموضوعات:	Customer services > Management. Teleshopping. Customer relations. Internet marketing. Internet advertising. Business enterprises > Computer networks. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

الوصف
وصف مادي:	xiv, 265 p. : ill. ; 26 cm.
بيبلوغرافيا:	Includes bibliographical references (p. 257-258) and index.
ردمك:	0873893832 (alk. paper) 8174890076

مواد مشابهة