Marketing, sales and customer services : understanding the theory and practice of selling through service /

Dades bibliogràfiques
Autor principal: Watkins, Charley
Autor corporatiu: Institute of Financial Services (Great Britain)
Format: Llibre
Publicat: Canterbury : New Delhi : Institute of Financial Services ; A.I.T.B.S. Publishers & Distributors, 2002 [reprinted 2002]
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Signatura: 332.10688 WAT
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