Marketing, sales and customer services : understanding the theory and practice of selling through service /
Main Author: | Watkins, Charley |
---|---|
Corporate Author: | Institute of Financial Services (Great Britain) |
Format: | Book |
Published: |
Canterbury : New Delhi :
Institute of Financial Services ; A.I.T.B.S. Publishers & Distributors,
2002 [reprinted 2002]
|
Subjects: | |
Classic Catalogue: | View this record in Classic Catalogue |
Similar Items
-
Perfect customer care : all you need to get it right first time /
by: Johns, Ted
Published: (1994) -
Services marketing : integrating customer focus across the firm /
by: Zeithaml, Valarie A.
Published: (2003) -
Analyzing the customer’s perception about the service quality of customer service team of bKash
by: Alam, Tasnova
Published: (2018) -
Customer service & customer’s satisfaction of Trust Bank Limited
by: Fardous, Farhin
Published: (2021) -
Customer service of Grameenphone
by: Raj, Muradul Haque
Published: (2016)