Marketing, sales and customer services : understanding the theory and practice of selling through service /

Dades bibliogràfiques
Autor principal: Watkins, Charley
Autor corporatiu: Institute of Financial Services (Great Britain)
Format: Llibre
Publicat: Canterbury : New Delhi : Institute of Financial Services ; A.I.T.B.S. Publishers & Distributors, 2002 [reprinted 2002]
Matèries:
Classic Catalogue: View this record in Classic Catalogue
LEADER 01201nam a2200241 a 4500
008 0090618r2002 enka 001 0 eng d
082 0 0 |a 332.10688  |2 21 
999 |c 1560  |d 1560 
999 |c 1560 
100 1 |a Watkins, Charley.  |9 1697 
245 1 0 |a Marketing, sales and customer services :  |b understanding the theory and practice of selling through service /  |c Charley Watkins. 
246 3 |a Marketing, sales & customer service 
260 |a Canterbury :  |b Institute of Financial Services ;  |a New Delhi :  |b A.I.T.B.S. Publishers & Distributors,  |c 2002 [reprinted 2002] 
300 |a x, 348 p. :  |b ill. ;  |c 25 cm. 
500 |a Cover title: Marketing, sales & customer service. 
504 |a Includes indexes. 
541 1 |e 00009581 
650 0 |a Financial services industry  |x Marketing.  |9 1698 
650 0 |a Financial services industry  |x Customer services.  |9 1699 
710 2 |a Institute of Financial Services (Great Britain)  |9 1700 
852 4 |a Ayesha Abed Library  |j General shelf 
942 |2 ddc  |c BK 
952 |0 0  |1 0  |2 ddc  |4 0  |6 332_106880000000000_WAT  |7 0  |9 1435  |a BRACUL  |b BRACUL  |c GEN  |d 2009-06-28  |g 0.00  |l 1  |m 10  |o 332.10688 WAT  |p 3010009581  |r 2018-04-24  |s 2018-03-03  |t 1  |w 2009-06-28  |y BK  |x No price found in the accession register.