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01201nam a2200241 a 4500 |
008 |
0090618r2002 enka 001 0 eng d |
082 |
0 |
0 |
|a 332.10688
|2 21
|
999 |
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|c 1560
|d 1560
|
999 |
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|c 1560
|
100 |
1 |
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|a Watkins, Charley.
|9 1697
|
245 |
1 |
0 |
|a Marketing, sales and customer services :
|b understanding the theory and practice of selling through service /
|c Charley Watkins.
|
246 |
3 |
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|a Marketing, sales & customer service
|
260 |
|
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|a Canterbury :
|b Institute of Financial Services ;
|a New Delhi :
|b A.I.T.B.S. Publishers & Distributors,
|c 2002 [reprinted 2002]
|
300 |
|
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|a x, 348 p. :
|b ill. ;
|c 25 cm.
|
500 |
|
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|a Cover title: Marketing, sales & customer service.
|
504 |
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|a Includes indexes.
|
541 |
1 |
|
|e 00009581
|
650 |
|
0 |
|a Financial services industry
|x Marketing.
|9 1698
|
650 |
|
0 |
|a Financial services industry
|x Customer services.
|9 1699
|
710 |
2 |
|
|a Institute of Financial Services (Great Britain)
|9 1700
|
852 |
4 |
|
|a Ayesha Abed Library
|j General shelf
|
942 |
|
|
|2 ddc
|c BK
|
952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 332_106880000000000_WAT
|7 0
|9 1435
|a BRACUL
|b BRACUL
|c GEN
|d 2009-06-28
|g 0.00
|l 1
|m 10
|o 332.10688 WAT
|p 3010009581
|r 2018-04-24
|s 2018-03-03
|t 1
|w 2009-06-28
|y BK
|x No price found in the accession register.
|