Marketing, sales and customer services : understanding the theory and practice of selling through service /
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Canterbury : New Delhi :
Institute of Financial Services ; A.I.T.B.S. Publishers & Distributors,
2002 [reprinted 2002]
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Classic Catalogue: | View this record in Classic Catalogue |
Примечание: | Cover title: Marketing, sales & customer service. |
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Объем: | x, 348 p. : ill. ; 25 cm. |
Библиография: | Includes indexes. |