Hammer, M. (1996). Beyond reengineering: How the process-centered organization is changing our work and our lives. HarperBusiness, ; Profile books.
芝加哥风格引文Hammer, Michael. Beyond Reengineering: How the Process-centered Organization Is Changing Our Work and Our Lives. New York : London,: HarperBusiness, ; Profile books, 1996.
MLA引文Hammer, Michael. Beyond Reengineering: How the Process-centered Organization Is Changing Our Work and Our Lives. HarperBusiness, ; Profile books, 1996.
警告：这些引文格式不一定是100％准确.