Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.
芝加哥风格引文Persico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.
MLA引文Persico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.
警告：这些引文格式不一定是100％准确.