Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.
Chicago (17e ed.) BronvermeldingPersico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.
MLA (8e ed.) BronvermeldingPersico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.
Let op: Deze citaties zijn niet altijd 100% accuraat.