Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.
Chicagoスタイル(17版)引用形式Persico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.
MLA(8版)引用形式Persico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.
警告: この引用は必ずしも正確ではありません.