Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.
Citación estilo ChicagoPersico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.
Cita MLAPersico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.
Warning: These citations may not always be 100% accurate.