Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.
Chicago-viite (17. p.)Persico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.
MLA-viite (8. p.)Persico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.
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