Cita APA (7th ed.)

Persico, J. (1992). The TQM transformation: A model for organizational change. Quality Resources.

Cita Chicago (17th ed.)

Persico, John. The TQM Transformation: A Model for Organizational Change. White Plains, N.Y.: Quality Resources, 1992.

Cita MLA (8th ed.)

Persico, John. The TQM Transformation: A Model for Organizational Change. Quality Resources, 1992.