Drummond, H. (1992). The quality movement: What total quality management is really all about! UBSPD ; Kogan Page ; Nichols Pub..
Chicago Style (17th ed.) CitationDrummond, Helga. The Quality Movement: What Total Quality Management Is Really All About! new Delhi : London : East Brunswick, N.J.: UBSPD ; Kogan Page ; Nichols Pub., 1992.
MLA引文Drummond, Helga. The Quality Movement: What Total Quality Management Is Really All About! UBSPD ; Kogan Page ; Nichols Pub., 1992.
警告:這些引文格式不一定是100%准確.