APA citiranje

Fisher, J. E. (1994). Telephone skills at work. Business One Irwin/Mirror Press.

Chicago Style (17th ed.) Citation

Fisher, Judith E. Telephone Skills at Work. Burr Ridge, Ill.: Business One Irwin/Mirror Press, 1994.

MLA citiranje

Fisher, Judith E. Telephone Skills at Work. Business One Irwin/Mirror Press, 1994.